Privacy Policy

1. Introduction

CleanLime LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information:

• Name and business name
• Email address
• Phone number
• Mailing address
• Payment information (when applicable)

Automatically Collected Information:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, operate, and maintain our services
• Respond to inquiries and fulfill requests
• Send marketing communications (with consent)
• Send SMS messages (with explicit opt-in consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent activity

4. SMS/Text Messaging

If you opt in to receive SMS messages from us, we will use your phone number to send you marketing messages, appointment reminders, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly. Your consent to receive SMS is not a condition of purchase. See our SMS Terms & Conditions for more details.

5. Information Sharing

• Service Providers: Third parties who perform services on our behalf
• Legal Requirements: When required by law
• Business Transfers: In connection with a merger or acquisition

We do not sell your personal information to third parties.

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

9. Your Rights

• Access your personal information
• Request correction
• Request deletion
• Opt out of marketing
• Withdraw consent

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

13. Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer experience, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

14. Contact Us